My fanpage magically reappeared this morning. No idea if the various post and message I sent here and there had some effect.

So it was gone from the web (but still available through the iPhone app) for 2 full days.

This way of doing business is really strange.

Pierre.

We have only ever received a generic “We have received your email and will contact you if needed” type of response.
It is very frustrating especially when business spend time and money to create a fanpage and then have fans using it. I also heard from someone today who was running facebook ad campaigns and overnight the page was gone – it returned after a day – but still the level of customer service is very low.

Let’s hope we both find our fanpages!

My fanpage (http://www.facebook.com/lachaineguitare) recently disappeared last sunday. Gone! With the more than 500 people on it…

Were you able to get the fanpage from your customer back?
Did you get any answers from Facebook?

I kind of agree with what you say on the paying schema, that might me the solution. But even if they are doing it for free, that does not allow them to “kill” a fanpage just like that. What a poor respect for the customer!!? I already did two Facebook Ads compaigm on this fanpage, and now it is gone. This is bad business management.

Thanks in advance for your help.

PIerre.